Doctoriduniya Patient Support

A simple support guide for patients
Will i get received call from the same hospital/clinic/doctor to which i have done online enquiry?

Patients are see ‘online enquiry’ facility option for those medical service providers who don’t have online ‘book appointment’ facility. It is not necessary that you have received only from those hospitals/clinics/doctors where you do online enquiry, you can have also receive call from other relevant doctors/hospitals/clinics and from doctoriduniya.com call centre. Read More

How to search doctors by doctor name?

First, you have to visit at our website Doctoriduniya, here you can see a search bar, for searching doctor in your city, first of all, you have to type your city name in select city section when you start to enter your city the name then search results are starting to coming, then pick your city name from coming results. After that, you need to enter your doctor's in search of doctor hospital and clinic section for whom you want to search, then yo... Read More

How to search hospital/clinic by their name?

First, you have to visit at doctoriduniya home page Doctoriduniya, here you can see a search bar, for searching doctor in your city, first of all, you have to type your city name in select city section when you start to enter your city the name then search results are starting to coming, then pick your city name from coming results. After that you needs to enter your doctor's in search of doctor hospital and clinic section for whom you want to search the... Read More

How to book doctor’s appointment online?

The online appointment booking system allows patients to view real-time availability and book instant appointments with doctors using DoctoriDuniya’s website, smartphone, and apps. Once you search on Doctoriduniya.com, you will see a list of doctors, with an ‘Book Appointment’ facility. Except for this, you can also search doctor/hospital/clinic names on DD app, patients see doctors and their practices that have activated online book appointment facility.... Read More

If i have booked an appointment through your website with a doctor then do i have to wait in clinic/hospital?

We do our best for patients that they don’t have to wait at the doctor’s clinic/hospital after the visit. But there are some hospitals/clinics that run on strict schedules, while others use the appointment system to ensure that a patient’s name is registered into their database, but the actual time of seeing the doctor depends on what happens on that day. It would happen in very fewer cases and in that case you can contact our call center support- 9598072094, ... Read More

What should I do if I need to cancel an appointment?

If you need to cancel an appointment, please call us our call center contact number at 9598072094, or 0551-2200198. Read More

Is DoctoriDuniya provides a free service for patients?

Yes, Doctoriduniya's services for the patients are completely free. We believe that digital platform is the best way to help patients to find the right doctors, clinics & hospitals. Our digital healthcare portal is completely unbiased. Read More

Do I have to show the Doctoriduniya's appointment confirmation message when visiting a clinic/hospital for consultancy with the doctor?

Yes, It is mandatory to show your appointment confirmation message at the hospital/clinic reception. It always helps to have your appointment confirmation at the hospital/clinic reception counter. These are proof of your appointment confirmation from doctoriduniya which helps us assist you faster in case of any queries or issues. Read More

Some doctors/clinics/hospitals in my area are not listed on doctoriduniya.com? What do I do about it?

We are trying to list all the doctors, clinics and hospital at doctoriduniya portal, if any doctor at your area has been not listed at our portal then, please request your doctor/clinic/hospital to visit www.doctoriduniya.com and get listed, it's completely free! We will be extremely grateful to you for helping us. Read More

Does online appointment booking cost extra?

Scheduling appointment from doctorduniya.com is complete free to all patients. We are trying to improve the quality of care without increasing cost. Read More

How will this save my time and money?

Online appointment scheduling gives customers more freedom. They can review available timeslots at their leisure, book at any hour of the day; Online appointment scheduling gives customers more freedom. They can review available timeslots at their leisure, book at any hour of the day; It helps to provide a better healthcare experience, by providing high satisfaction, continuing patient engagement remotely. From anywhere you can make an appointment in your busy schedule. Usually calling repe... Read More

How can I make sure that my appointment is confirmed?

Once you book an online appointment you will be received a confirmation message at your given number of the same which will have all the necessary details of your appointment (appointment date, time, hospitals/clinics name and doctor’s name). If for any reason your doctor is not available on that particular day our customer support team will intimate you earlier by call and reschedule your appointment for further other days. In case of emergency please call directly at our call center contact ... Read More

What if I need to reschedule my appointment?

If you want to reschedule your appointment with your previous doctor then simply login your Naini account and again reschedule appointment online or call us at our call center on -9598072094, 0551-2200198.we will provide online appointment scheduling facility for doctor’s consultancy as per your convenient days and time.. Read More

Do I need to fill the details again when I book an appointment the next time?

You do not need to provide your details again when you book an appointment the next time when you will book an appointment with the registered mobile number. You can book an appointment for yourself or any other family member. But you have to fill the patient details if he/she is new patient. Read More

Which are the cities where this facility is currently available?

We are currently providing online appointment services in 200 cities of India. And physically we are providing services in Gorakhpur, Basti, Kushinagar, Padrauna, Maharajganj, Santakabirnagar, Deoria, Siwan, Gopalganj, Chhapra. Read More

Can I pay online?

Currently the online payment facility is not available. You have to pay your bill amount at the respective hospital. The online payment facility will be available soon. Read More

What do I do when I reach the hospital/Clinic?

Please approach the reception/help desk regarding your appointment and show them the appointment confirmation message which you have received after booking an online appointment from doctoriduniya. The respective staff will guide you to the consultant. We request you to reach the hospital 20 minutes prior to your appointment for completing the registration process for your OPD. If after reaching clinic/hospital you are facing any problem related to your appointment, clinic/hospital staff’s beha... Read More

Does doctoriduniya offers an urgent care?

Yes, we are providing an urgent care for patient. Because we offer same-day appointment availability and 24/7 access to our digital web portal, we are a great option for urgent needs. If you have unsure whether you should go straight to an urgent care facility or the nearest emergency room, please contact our customer support officer, who will guide you and if required urgent care then they will also suggest the nearest and best hospital. Read More

What if I am not satisfied with the medical care I have received?

The quality of your medical care is our highest priority, and we’re dedicated to giving you the best experience possible. If we ever fail to meet your expectations, we’ll do our best to fix it. Read More

What if I want to go to an off – site at clinic/hospital for consultation?

If you prefer, you can go to an off-site at the clinic/hospital for your consultation. Please contact them directly for their respective locations. Read More

Diagnostic services are available at doctoriduniya?

Yes, radiology and pathology center’s appointment is available at doctoriduniya web portal. Read More

Do I need to have an appointment for diagnostic center for test?

Yes, you have to book an online appointment for the diagnostic center for your test. After booking an online appointment you will be receiving an appointment confirmation message, if you booked the lab test with sample home collection then you have to display an appointment confirmation message to the sample collection person. Or in the case of radiology test you have to show your appointment confirmation message at diagnostic reception. Read More

Patient Helpline


+91-9598072094

Conatct Number :
9598072094 , 05512200198

Email Id:
[email protected],
[email protected]

Our Offices :
65 F, Civil Lines Golghar, Gorakhpur-273001

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